International Workshop

NEW MODELS OF BUSINESS:
MANAGERIAL ASPECTS AND ENABLING TECHNOLOGY

School of Management
St.Petersburg State University
St.Petersburg, Russia
June 28-29, 2001

The Workshop was organized by the School of Management at St.Petersburg State University, Russia, in cooperation with the Institute of Management, Innovation, and Organization at W.Haas School of Business, the University of California, Berkeley.

Over 50 leading researches and practitioners from 8 countries have participated in the meeting. Dr. Valery S.Katkalo, the Dean of the School of Management, and Mrs. Susanne Campbell (W.Haas School of Business) have given opening addresses. 25 papers presented at the meeting were scheduled for two days of dedicated discussions within the conference body. The Workshop Proceedings volume including 27 papers was available at the meeting.

Program Committee

Kamal Bechkoum (De Monfort University, UK)
Tom Bugnitz (Washington University, St.Luis and The Beta Group, USA)
Dennis Guster (St.Cloud State University, USA)
Sergey M.Ermakov (St.Petersburg State University, Russia)
Dwight Jaffee (University of California, Berkeley, USA), Co-Chairman
Kecheng Liu (Staffordshire University, UK)
Nikolai K.Krivulin (St.Petersburg State University, Russia), Co-Chairman
Viktor Kurotschka (Free University of Berlin, Germany)
Arie Segev (University of California, Berkeley, USA)
Victor Taratoukhine (Ulyanovsk State Technical University, Russia)
Andrey N.Terehov (St.Petersburg State University and LANIT-TERCOM, Russia)

Plenary Lectures

A.N.Terekhov and A.M.Kudinov, St.Petersburg State University and "LANIT-TERCOM", Russia
The Experience of Implementation and Application of GERAM International Standard for IT Reengineering in Russia
Walter Baum, Axel Springer Verlag, Germany
BASIS: A Sales Orientated Marketing in the Newspaper Sector
M. Mohan Narasipuram, City University of Hong Kong, HKSAR, China
Overview of Componentization
George Rzevski, Brunel University and MagentA Corporation, UK
Peter Skobelev, FIAN-ICCS RAS and MagentA Development, Russia
Mikhail Korablin, State Academy of Telecommunications and Informatics, and MagentA Development, Russia
Intelligent Information Systems for Networked Organizations

Workshop 2001 Pictures

Conference Proceedings

NEW MODELS OF BUSINESS: MANAGERIAL ASPECTS AND ENABLING TECHNOLOGY.
Proceedings of the International Workshop, School of Management, St.Petersburg State University, St.Petersburg, Russia, June 28-29, 2001.

Table of Contents
Preface	5
NEW MANAGEMENT TRENDS	6
Cognitive Style, The Work Environment and Performance: The Case of Object-Oriented Developers Michael A.Chilton Southwest Missouri State University, USA	7
Assessing and Managing Knowledge Worker and Knowledge Assets in High-Tech Organisations Bernard Marr, Giovanni Schiuma, and Andy Neely Cranfield School of Management, UK	15
Managing by Measures in High-Tech Organisations and E-Businesses Bernard Marr and Andy Neely Cranfield School of Management, UK	26
Leadership Challenges: The Management of Information and Communications Technology Ruth Treharne Centre for Health Leadership Wales, UK	36
NEW MODELS OF BUSINESS	45
Multi-Agent Models of Networked Organisations George Rzevski Brunel University and MagentA Corporation, UK Peter Skobelev FIAN-ICCS RAS and MagentA Development, Russia Mikhail Korablin State Academy of Telecommunications and Informatics, and MagentA Development, Russia	46
Conflict Management in E-engineering. The Methodology and Applications Victor Taratoukhine Ulyanovsk State Technical University, Russia, and De Montfort University, UK Kamal Bechkoum and Martin Stacey De Montfort University, UK	50
Towards Virtual Logistics Maciej Dobrzynski Bialystok Technical University, Poland	59
MARKET RESEARCH	66
BASIS: A Sales Oriented Marketing in the Newspaper Sector Walter Baum Axel Springer Verlag, Germany	67
Time-Rich and Time-Poor: A New Way for Market Segmentation Helena Lindskog University of Linkoping, Sweden	74
Russian Internet Payment Systems' Market. Present Situation and Outlooks Aleksei N.Ostapchouck and Valerij V.Trofimov St. Petersburg State University, Russia	82
THEORY AND PRACTICE OF E-COMMERCE	86
The Development of e-Commerce in Poland Krzysztof Dziekonski Bialystok University of Technology, Poland	87
Enterprise Portals: Linking Strategy with e-Business Technology William McHenry University of Akron, USA	96
E-Commerce Intelligent Support with GIFT Technology Eugene S.Narushev and Vladimir I.Yalovetsky Scientific Technological Center "Progress-Informatics", Russia	105
Intelligent Shell of Portal: The Lessons of Development and Implementation Vladimir F.Khoroshevsky Russian Academy of Sciences, Russia Eugene S.Narushev and Vladimir I.Yalovetsky Scientific Technological Center "Progress-Informatics", Russia	112
BUSINESS PROCESS REENGINEERING	121
Software Process Improvement in Russian Company: A Case Study V.I.Kiyaev and A.A.Terekhov St.Petersburg State University and "LANIT-TERCOM", Russia	122
Re-engineering the Supply Chain - A Systems Approach for the Electronic Commerce Age Edward Sweeney National Institute for Transport and Logistics, Ireland	131
The Experience of Implementation and Application of GERAM International Standard for IT Reengineering in Russia A.N.Terekhov and A.M.Kudinov St.Petersburg State University and "LANIT-TERCOM", Russia	137
INTEGRATION OF BUSINESS AND TECHNOLOGY	144
Managing the Merge of Biotechnology into Business: New Challenges for Business and Management Practice Lisa Daniel, Drew Wollin and Paul Greenfield The University of Queensland, Australia	145
Application Integration of Information Technology: Classification of Benefits and Barriers Marinos Themistocleous, Zahir Irani, Kostas Psannis, and Adam Vrehopoulos Brunel University, UK	153
Information Security Auditing Sergei A.Petrenko CONFIDENT Data Security, Russia	162
An Integration of R&D Activities and Flexible Project Planning G.Ankoudinov, I.Ankoudinov, and A.Strizhachenko North-West State Technical University, Russia	170
MODELING AND ANALYSIS TOOLS	179
GIS Fuzzy Methods for Regional Planning Vladimir Badenko St.Petersburg State Technical University, Russia Dmitry Kurtener Agrophysical Research Institute, Russia	180
Time Series Analysis in Decision Making Dmitry Cherny St.Petersburg State University, Russia	187
'Caterpillar'-SSA Technique for Analysis of Time Series in Economics Nina Golyandina, Vladimir Nekrutkin, and Vladislav Solntsev St.Petersburg State University, Russia	195
Cutting Red Tape: Applying Mathematical Modeling to Legislation Margaret Lennox University of Greenwich, UK	204
MORaD-net: A Visual Modelling Language for Business Processes Khodakaram Salimifard Persian Gulf University, Iran, and Lancaster University, UK Mike Wright Lancaster University, UK	213
TutMod: A Tutoring Program in Mathematical Modeling of Business Processes N.Yu.Kropacheva St.Petersburg State Institute of Service and Economy, Russia N.V.Lysenko St.Petersburg State Technical University, Russia Yu.A.Sushkov St. Petersburg State University, Russia	223
List of Authors	228